Recalls & Safety Notices

If a product is withdrawn or recalled, we publish clear batch/lot details here and explain what to do. For UK-wide recall information, we also link to official Food Standards Agency (FSA) recall & alert listings.

Verified Traceability batch-level

BatchPro Records retained

HACCP Maintained process

View current status Contact recall support FSA recalls & alerts

Current recalls / withdrawals

If a product is unsafe, we act quickly to remove it from sale (withdrawal) and, where appropriate, issue a consumer recall. We will always list the exact batch/lot number(s) affected on this page.

No active recalls at this time

If you suspect an issue, contact our Recall Support Team below with your batch/lot code.

How to check if your product is affected

1) Find the batch / lot code

Check the label or carton for “Batch”, “Lot”, or “L”.

Tip: often printed near the best-before date.

2) Match it against this page

Only batches listed on this page are affected.

Not listed = not affected.

3) Check official alerts

The FSA publishes UK food recalls & allergy alerts: FSA recalls & alerts.

You can also sign up for alerts on the FSA site.

What to do if affected

Stop using the product

Do not consume further. Keep the packaging to confirm batch/lot details.

Follow recall instructions

We’ll explain return steps and how refunds/replacements will be handled.

Health concerns?

If you feel unwell, seek medical advice. In the UK, call NHS 111 (999 in emergency).

Recall history

No historic recalls published to date.

If this changes, we will publish details here (product, batch/lot numbers, dates, and customer action).

Recall support

Recall Support Team

Email: recalls@britishvitamins.uk
Phone: +44 (0) 7585 135514

Postal address

British Vitamins
65B Derryhirk Rd
Dungannon
BT71 6NH
United Kingdom

What to include

Product name
Batch / lot number
Where/when purchased
Photo of label (if possible)

FAQ

What’s the difference between a withdrawal and a recall?

A withdrawal removes a product from sale/supply chains. A recall asks customers to return or dispose of a product they may already have.

How will I know if a product I bought is affected?

Check the batch/lot number on your label and compare it to the notices on this page. If you’re unsure, email us a photo of the label and batch/lot code.

What happens with refunds or replacements during a recall?

We’ll provide clear instructions. Depending on the notice, we may offer a refund, replacement, or store credit, and we aim to make returns simple (e.g., freepost return where appropriate).

Recalls Information

Let customers speak for us